Fullers Electronic Services Ltd
Authorised repair agent for all major car/home audio manufacturers

Telephone No: 01728 746743

Warranty Repairs



Please ensure that you enclosed the following information: name, address, day time telephone number and fault details with any equipment returned to Fullers Ltd for repair.


In the case of any Warranty (Manufacturer's or Fullers Ltd warranty) we will require a valid purchase receipt/invoice before any repairs are undertaken.


All equipment repaired by Fullers Ltd will include a three month parts and labour warranty unless stated otherwise. This warranty covers the work carried out and parts replaced to cure the fault originally complained of. This does not cover any new faults that occur within the three months warranty period. Warranty does not cover any courier costs involved unless agreed by Fullers Ltd.


Procedures for Returning Products for Warranty Repair:


JBL, Infinity and Harman Kardon

Any unit under the manufacturer's warranty can be collected from dealers only. This collection service can be arranged by telephone on 01728 746400. Customers are required to send in any equipment that requires repair or replacement under warranty. This equipment will be returned free of charge.  Any units being returned for warranty repair or replacement have to be accompanied by a valid proof of purchase within the warranty period set by Harman Kardon.


JVC and Panasonic

These units are to be sent into Fullers Ltd for repair. A valid proof of purchase must be supplied with any unit being returned for a warranty repair. As above any unit returned without a proof of purchase or invalid receipt will be deemed as a chargeable repair and estimated accordingly. The warranty period on any of these units do not cover carriage charges, so there will be a minimum carriage charge of £10.00 + VAT. Unless you are a Fullers Ltd account holder, any carriage charges will have to be paid for before any repairs are returned.


Kenwood

Any unit under the manufacturer's warranty can be collected from a Kenwood dealer only. This collection service can be arranged by telephone on 01728 746743. Customers are required to send in any equipment that requires repair under warranty. This equipment will be repaired and returned free of charge.  Any units being returned for warranty repair or replacement have to be accompanied by a valid proof of purchase within the warranty period set by Kenwood Electronics UK Ltd.


Pioneer

Units that are within a year of purchase and can be backed up by a valid proof of purchase, can be collected, repaired and returned free of charge. This service can be arranged by telephone on 01728 746743.








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